Compliance Corner
Code of Conduct
Our agency and representatives commit to acting with honesty, fairness, and transparency. We provide accurate information about products, limitations, and costs. We prohibit misleading statements, unlawful inducements, and discrimination.
Reporting Non-Compliance or Suspected Fraud
Report concerns to compliance@jerrymolina.com or call (956) 342-9469. Reports may be anonymous. We investigate in good faith and prohibit retaliation.
Government Non-Affiliation
We are an independent insurance agency. We are not affiliated with or endorsed by any government agency.
Plan Availability & Carrier Scope
We work with multiple carriers but do not offer every product or plan available in every market. Any recommendations are limited to our carrier portfolio and the information you share.
Medicare Services Disclosure
We do not offer every plan available in your area. Any information we provide is limited to the plans we do offer in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program (SHIP) to get information on all of your options.
Contact for Accessibility & Language Assistance
To request materials in alternate formats or language assistance, please contact us using the information provided on our contact page.
Non-Discrimination Statement
We comply with applicable federal civil rights laws. We do not discriminate on the basis of race, color, national origin, age, disability, or sex. Language assistance and auxiliary aids are available at no cost. Please contact us using the information provided on our contact page.